To register as a shopper, you will need to create an account. Click on the “Register” button on the homepage, complete all the required fields and click on Submit. You will receive immediate confirmation that your Account is active and you can place an order.
The process can be completed in 6 easy steps, as follows: STEP 1: Sign in or Register for a new account STEP 2: Browse in our Shop for the item you want to buy. Click on "Add to Cart" button. STEP 3: Access your Cart at any time by clicking the cart icon at the top right [...]
If you are a registered customer, please use the "FORGOT PASSWORD" to reset your password. If this does not work, please contact us for further assistance.
PainSelect has been created to provide general self-medication products that you are familiar with and trust. Because we operate online, we are available 24/7 and respond to any communication or queries within the course of the same day.We accept credit card payments as well as payment into our UK based bank account via EFT or [...]
Please visit our Shop page for all our Products on offer. If you wish to enquire about a product not shown, please contact us directly and we will endeavour to source the product for you and add as a new addition to our Shop.
Please contact us via our Contact Us page on the homepage using the most convenient method for you.
Pay with Credit Card Our Credit Card option accepts both Visa and Master Card payments. PainSelect uses DPO Paygate (www.paygate.co.za) to process our card payments using 128 bit Secure Sockets Layer (SSL) Encryption Technology. This ensures that all credit card information is always extremely safe and highly secure when transmitted via the internet. [...]
Yes, PainSelect uses DPO Paygate to process all credit card transactions. All credit card transactions are 128 bit Secure Sockets Layer (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate DPO Paygate to obtain confidential information. DPO [...]
If you have placed your order online you will receive an automated ‘order confirmation’ e-mail. This will detail all of the items that you have ordered. However, you will only receive this e-mail if you have a valid e-mail address registered to your account. If you have not received this e-mail please check to ensure [...]
Delivery to the UK can be expected within 10 to 15 working days (under normal posting conditions) via the re-mailing system. Orders to other parts of greater Europe should arrive within 15-28 working days. Deliveries to all other destinations may take longer. During any postal strikes or peak holiday postage times of the year [...]